Q 1. Could you accept the custom-made?
A: Our design and development department is comprised of knowledgeable and professional people. DMHUI is equipped with the most advanced vulcanizing machines. So custom-made orders are acceptable with drawings and samples.
Q 2. Where has product sold to ?
A: Our seals have exported to Germany, USA, Britain, Italy, Russia, Poland, Iran and more than 80 countries. They all gained good praise and trust from new and old customers.
Q 3. What's the payment term?
A: Normally 100% T/T in advance, West Union, Paypal is also accepted.
Q 4. What is the normal lead time for product orders?
A: It will depends on the order quantity, 3-5 days if in stocks after getting your advance payment and if the tooling or mold is involved, it will take 1-2 weeks to open the mold, so the delivery time is about 2-6 weeks.
Q 5. What is your standard packing?
A: All the goods will be packed by carton box, some with pallets and special packing method can be accepted if needed.
Q 6. What materials are available to produce from your side?
A: NBR, EPDM, SILICONE, VITON(FKM), NEOPRENE(CR), ACM, AEM etc.
Q 7. What is your min order quantity?
A: First, different oil seals are different.
Second, when we have it in stocks, there will be no min order quantity. But good prices are based on large order.
Q 8. Can you produce with other / our brand?
A: Yes, sure. But we need your Authorization Letter and the copy of Trademark Registration Certificate.
Q 9. what is your advantage ?
A:1. Established in 1999, have nearly 20 years experience in producing seals.
2. Reliability: ISO9001:2008 Quality Management System.
3. Credibility: We are the 8th years gold supplier of Alibaba.
4. Production standard: TS16949
5. Free samples can be delivered for testing before orders.